Secretarial and office management.
- Advanced electronic indexing and archiving, and automatic document storage management (EDMS).
- Application of total quality management concepts in office administration.
- Applications of advanced technology in secretarial work and modern office management.
- Mechanisms to develop the skills of office managers and avoid common office mistakes.
- Modern secretarial and skills in speed reading, summarization, and memory enhancement.
- Advanced strategies for public relations, media, public opinion measurement, and advertising.
- Formulating, preparing, and presenting administrative and technical reports.
- Developing secretarial skills in dealing with others.
- Skills for organizing and managing work for office managers.
- Developing skills for managers of senior management offices.